You should check this page from time to time to ensure that you arehappy with any changes. This policy is effective from September 1st 2018.
WHAT WE COLLECT
We may collect the following information: Name, Email Address,Demographic information such as postcode, preferences and interests,Information relevant to customer surveys and/or offers.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide youwith a better service, and in particular for the following reasons:
– Internal record keeping. – We may use the information to improve ourproducts and services. – We may periodically send promotional email about newproducts, special offers or other information which we think you may findinteresting using the email address which you have provided. – From time totime, we may also use your information to contact you for market researchpurposes. We may contact you by email, phone, fax or mail. – We may use theinformation to customize the website according to your interests.
We are committed to ensuring that your information is secure. In orderto prevent unauthorized access or disclosure we have put in place suitablephysical, electronic and managerial procedures to safeguard and secure theinformation we collect online.
A cookie is a small file which asks permission to be placed on your computer’shard drive. Once you agree, the file is added and the cookie helps analyse webtraffic or lets you know when you visit a particular site. Cookies allow webapplications to respond to you as an individual. The web application can tailorits operations to your needs, likes and dislikes by gathering and rememberinginformation about your preferences.
We use traffic log cookies to identify which pages are being used. Thishelps us analyse data about web page traffic and improveour website in order to tailor it to customer needs. We only use thisinformation for statistical analysis purposes and then the data is removed fromthe system.
Overall, cookies help us provide you with a better website, by enabling us tomonitor which pages you find useful and which you do not. A cookie in no waygives us access to your computer or any information about you, other than thedata you choose to share with us.
Content Management and site navigation: Our content management toolcreates a number of first-party cookies. The following cookies are createdautomatically when you visit this site, at the date and time of your visit, toenable the web server to deliver the content to your browser. They are alldeleted when you close your web browser.
To comply with the Privacy and Electronic Communications Regulations weperiodically conduct a Cookie Audit of our website.
Our website uses a number of cookies to store data on our visitor’scomputers. For more information about managing cookies, please see http://www.aboutcookies.org/.
Our current assessment of the intrusiveness of the cookies used by ourwebsite is as follows:
Third-party cookies: we use a variety of widely-used third-party plugins asmarketing tools for our own business and to provide convenience tools for ourvisitors. It is our belief that the use of these plugins represents current“best practice”. We have no direct control over the content of the cookies theycreate, the use made of any data collected, or the security of that data. Thesethird parties may collect information about your visit to our website, and theymay use this with other data in order to serve advertising which may be morerelevant to you. Some visitors may see this use of data as intrusive to somedegree.
We believe there is no reason for our website visitors to be particularlyconcerned about the privacy implications of any of the cookies we use, but wedo recognise the importance of making you aware of the purpose and scope of thedata stored in the cookies which are created or updated on your computer whenyou visit our website. You may choose to delete these cookies from yourcomputer between visits to our website.
Analytics: We use Google Analytics, which creates a number offirst-party cookies, all prefixed __utm:
__utma: contains a unique and anonymous identifying ID, which allows usto ensure that subsequent visits to our website are recorded as belonging tothe same (unique) visitor. This cookie expires after two years.
__utmb: used to establish and continue a unique user session. Each time yourequest another page from the website the cookie is updated to expire after30minutes.
__utmc: works with __utmb to determine when to create a new session for awebsite visitor. This is a session cookie and expires when you exit thebrowser.
__utmz: tracks how you found us and is used to calculate traffic and navigationwithin the website. It is updated with every new page view and expires after 6months.
You may also sometimes find a __utmv cookie which relates to custom reportingsegments, a feature which we occasionally use on Google Analytics.
In all cases these first-party cookies do not store any personal orsensitive information, or anything that makes you personally identifiable tous.We use the data that is collected using these first-party cookies tounderstand overall visitor behaviour, and we use that understanding to updateand improve our website.
Third party cookies are cookies created by an external service when youuse a page on our website. These cookies are specific to the third-party’sdomain and accordingly the data held in them can be seen and managed by thethird party and not by us. We control whether or not we use the third-partyservice with our website, and how it is integrated and presented on ourwebsite. We do not have control over the cookies themselves.
We currently use the Facebook “Like Box” plugin to help us market our businessusing the Facebook Social Network. The plugin detects whether you have “Liked”our Facebook page and uses this information to present either a “Like” buttonor a “You Like this” message with various other associated details fromFacebook. If you are not logged in to Facebook, the plugin creates athird-party cookie called datr. If you are logged in to Facebook, the plugincreates a series of third-party cookies. We use the plugin as a convenience forour visitors, and we use it on the basis that Facebook adheres to its data usepolicy, which can be found at http://www.Facebook.com/about/privacy/.
Flash Local Shared Object (LSO) storage
If you want to manage the contents of your Flash Local Shared Objects,please use Adobe’s Website Storage Settings panel here.
We rarely use Flash technology on our website, however in some limitedcircumstances we may use Flash as follows:
What Can You Do About Cookies
You can choose to accept or decline cookies. Most web browsersautomatically accept cookies, but you can usually modify your browser settingto decline cookies if you prefer. This may prevent you from taking fulladvantage of the website.
Most browsers allow you to reject all cookies, whilst some browsersallow you to reject just third party cookies. For example, in Internet Explorer(at the time of printing) you can refuse all cookies by clicking “Tools”,“Internet Options”, “Privacy”, and selecting “Block all cookies” using thesliding selector. Blocking all cookies will, however, have a negative impactupon the usability of many websites,including this one.
We recommend that if you have concerns about the privacy implications ofthe cookies we use, then you should investigate how to do this using the cookiemanagement tools in your web browser. If you wish to remove cookies from yourbrowser you can find helpful videos here; Firefox, Safari, Opera, InternetExplorer & Chrome.
PERSONS UNDER 18 YEARS OF AGE ARE EXCLUDED FROM THIS WEBSITE
This website is not lawfully accessible to persons under the age of 18or who are otherwise covered by the provisions of the Child Online Privacy Actof 1998 (COPA). If you are under the age of 18 you must leave this siteimmediately. Fraudulent use of this website may make you subject to civil orcriminal sanctions.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites ofinterest easily. However, once you have used these links to leave our site, youshould note that we do not have any control over that other website. Therefore,we cannot be responsible for the protection, cookies that they use and privacyof any information which you provide whilst visiting such sites and such sitesare not governed by this privacy statement. You should exercise caution andlook at the privacy statement applicable to the website in question.
YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to thirdparties unless we have your permission or are required by law. We may use yourpersonal information to send you promotional information about third partieswhich we think you may find interesting if you tell us that you wish this tohappen.
You may request details of personal information which we hold about youunder the Data Protection Act 1998. A small fee will be payable. If you wouldlike a copy of the information held on you please send an email [email protected]
If you believe that any information we are holding on you is incorrector incomplete, please write to or email us as soon as possible, at the aboveaddress. We will promptly correct any information found to be incorrect.
QUESTIONS, COMMENTS, OR REPORT OF INCIDENTS
You may direct questions, comments or reports to: Email:[email protected]